Chapter 14: Teamwork

*The New Team Enviroment:
-A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.

*Types of Teams:
-Work Teams:
Teams that make or do things like manufacture, assemble, sell, or provide service.
-Project and Development Teams:
Teams that work on long term projects but disband once the work is completed.
-Parallel Teams:
Teams that operate separately from the regular work structure, and exist temporarily.
-Management Teams:
Teams that coordinate and provide direction to the subunits under their jurisdiction and integrate work among subunits.
-Transitional Teams:
Work groups composed of multinational members whose activities span multiple countries.
-Virtual Teams:
Teams that are physically dispersed and communicate electronically more than face-to-face.

*The Autonomy Continuum:

*Group Activities:
-Forming:
Group members attempt to lay the ground rules for what types of behavior are acceptable.
-Storming:
Hostilities and conflict arise, and people jockey for positions of power and status.
 -Norming:
Group members agree on their shared goals, and norms and closer relationships develop.
-Performing:
The group channels its energies into performing its tasks.

*Stepping up to Team Leadership:

*Cohesiveness:
-The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.

*Cohesiveness, Performance Norms, and Group Performance:












*Conflict Styles:
-Avoidance:
A reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement.
-Accomodation:
A style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about one’s own interests.
-Compromise:
A style of dealing with conflict involving moderate attention to both parties’ concerns.
-Competing:
A style of dealing with conflict involving strong focus on one’s own goals and little or no concern for the other person’s goals.
-Collaboration:
A style of dealing with conflict emphasizing both cooperation and assertiveness to maximize both parties’ satisfaction.